Privacy Policy
Meadow Hill Wellness (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, advertisements, services, and communications, including when you submit information through Meta (Facebook/Instagram) advertisements, our website, or marketing forms.
By using our website or submitting your information, you consent to the practices described in this policy.
We may collect personal information when you:
Submit a form through our website or landing pages
Submit a Meta (Facebook or Instagram) lead form
Book an appointment or discovery call
Purchase a product or service
Subscribe to email or SMS communications
Information collected may include:
Name
Email address
Phone number
Mailing address (if provided)
Appointment information
Program or service interest
Any additional information you voluntarily provide
We may also collect certain technical and usage data automatically, including:
IP address
Device and browser information
Pages visited on our website
Advertising interactions
Referral sources
This information helps us understand how visitors interact with our website and marketing.
We use third-party advertising and analytics technologies to measure marketing performance and improve our services.
These may include:
Meta (Facebook & Instagram) Pixel
Website cookies
Analytics tools
Advertising conversion tracking
These technologies may collect information about your interaction with our website after viewing or clicking advertisements.
You can learn more about Meta’s data practices here:
https://www.facebook.com/privacy/policy
You can control cookie settings through your browser.
We may use the information we collect to:
Respond to inquiries or requests
Schedule appointments or consultations
Deliver products or services
Provide educational content related to hormone health and wellness
Send marketing and promotional communications
Improve our services and customer experience
Analyze marketing effectiveness and optimize advertising campaigns
If you provide your email address, you may receive emails from us including:
Appointment confirmations
Educational content
Updates about our services
Marketing or promotional offers
Email communications are delivered through our marketing platform, Kartra.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.
Transactional communications related to services you purchase may still be sent as necessary.
If you provide your phone number and consent to receive text messages, we may send SMS messages related to:
Appointment confirmations and reminders
Customer service communication
Program updates
Marketing or promotional offers
SMS communications are delivered through Twilio.
By opting in to SMS communications:
You agree to receive messages from Meadow Hill Wellness
Message frequency may vary
Message and data rates may apply
You can opt out of SMS messages at any time by replying:
STOP
You may reply:
HELP
for assistance.
We will never sell or share your phone number with third parties for marketing purposes.
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who help operate our business, such as:
Email and marketing platforms (Kartra)
SMS communication platforms (Twilio)
Scheduling software
Payment processors
Website hosting providers
These providers only receive the information necessary to perform their services and are required to maintain confidentiality.
We may also disclose information if required by law or to protect our legal rights.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no electronic transmission or storage system can be guaranteed 100% secure.
Our services relate to wellness and hormone health. Information submitted through website forms, advertisements, or marketing channels should not include sensitive medical details or protected health information (PHI).
Medical information should only be shared through secure patient communication channels or during direct consultations with a practitioner.
Our services are intended for adults and individuals over the age of 18. We do not knowingly collect personal information from minors.
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications
To make a request, please contact us using the information below.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Last Updated: [March 4, 2026]
These SMS Terms & Conditions govern the use of text messaging services provided by Meadow Hill Wellness. By opting into SMS communications, you agree to receive text messages from Meadow Hill Wellness in accordance with the terms outlined below.
By providing your phone number and opting into SMS communications, you consent to receive text messages from Meadow Hill Wellness related to:
Appointment confirmations and reminders
Customer service communications
Program updates and account notifications
Educational wellness information
Marketing and promotional offers related to our services
Message frequency may vary depending on your interactions with our services.
By submitting your phone number through our website, forms, advertisements, scheduling systems, or other communication channels, you confirm that:
You are the authorized user of the phone number provided.
You consent to receive SMS communications from Meadow Hill Wellness
You understand that consent to receive SMS messages is not required to purchase services.
Message and data rates may apply depending on your mobile carrier and plan. Meadow Hill Wellness is not responsible for any messaging charges incurred through your wireless provider.
You may opt out of SMS communications at any time.
To stop receiving text messages, reply:
STOP
After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
For assistance with our SMS messaging program, reply:
HELP
or contact us directly at:
[410-205-9005]
[concierge@meadowhillwellness.com]
Your privacy is important to us. Your phone number and personal information will never be sold or shared with third parties for marketing purposes.
For more information on how we collect and use your data, please review our Privacy Policy above.
SMS services are supported by most major U.S. carriers, including but not limited to:
AT&T
Verizon Wireless
T-Mobile
Sprint
Other regional carriers
Carriers are not responsible for delayed or undelivered messages.
Meadow Hill Wellness may update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
Terms and Conditions
Updated March 4, 2026
Renew Her at Meadow Hill Wellness offers an annual membership designed to support women’s health and wellness in mid-life. The membership includes medical care and wellness-related services provided by licensed healthcare professionals, as well as educational and supportive offerings.
Renew Her at Meadow Hill Wellness operates as a self-pay medical and wellness practice and does not participate with, bill, or accept payment from insurance plans. As such, services and memberships are not eligible for insurance reimbursement, including but not limited to private insurance, Medicare, Medicaid, or Maryland Medical Assistance.
By enrolling in the Renew Her annual membership or receiving services, you acknowledge and agree to the following:
Renew Her is offered as an annual membership that includes medical care and related wellness services. All services are provided on a self-pay basis only. Renew Her at Meadow Hill Wellness is non-participating with all insurance plans and does not submit claims on a client’s behalf.
Renew Her at Meadow Hill Wellness does not accept insurance payment for medical or wellness services. Membership fees and service charges are not covered benefits under insurance plans, and reimbursement is not expected. Any attempt by a client to submit receipts or documentation to an insurance carrier is done solely at the client’s discretion and risk.
Unless explicitly stated in writing, Renew Her at Meadow Hill Wellness does not provide insurance claims, CPT codes, ICD-10 diagnostic codes, or superbills for the purpose of seeking insurance reimbursement.
Under Maryland law, when a patient chooses to receive care from a non-participating, self-pay practice, the patient remains fully responsible for all charges, regardless of insurance status, coverage determinations, or claim denials.
Medical care provided through the Renew Her membership is intended to support women’s health and wellness during mid-life. Services are provided within the scope of the provider’s licensure. Participation in the membership does not guarantee specific outcomes, and patients may seek care from other healthcare providers at their discretion.
By enrolling in the Renew Her annual membership, the client confirms that they:
Renew Her at Meadow Hill Wellness is an annual, self-pay membership that includes medical care supporting women’s health and wellness in mid-life. Insurance is not accepted.
Renew Her at Meadow Hill Wellness (“Practice”) offers an annual, self-pay membership designed to support women’s health and wellness in mid-life. The membership includes medical care, health coaching, wellness support, and educational services, which may be provided in person and/or via telehealth.
This agreement covers a twelve (12) month membership period beginning on the enrollment date. Membership benefits, renewal terms, and fees are disclosed separately and incorporated by reference.
Medical care provided through the membership is delivered by licensed healthcare professionals acting within the scope of their licensure under Maryland law. Medical care may include:
Medical care is governed by applicable Maryland healthcare laws and professional standards.
Health coaching services are non-clinical and focus on supporting health and wellness goals through:
Health coaching does not include:
Medical decision-making
When a licensed healthcare professional provides health coaching, they do so solely in a coaching capacity, unless explicitly identified as providing medical care.
Medical care and health coaching are separate services, even when provided by the same individual. Clients may ask at any time whether a service is medical care or health coaching and may decline any service.
Medical care and health coaching may be provided via secure telehealth platforms, consistent with Maryland law.
Clients acknowledge that:
Clients must be physically located in a jurisdiction where the provider is authorized to practice at the time of telehealth services.
Participation in telehealth services is voluntary, and clients may request in-person services when available.
Renew Her at Meadow Hill Wellness operates as a self-pay medical and wellness practice.
Clients are fully responsible for all membership fees and service charges, regardless of insurance status or coverage determinations.
By enrolling, the client voluntarily consents to:
No specific outcomes are guaranteed.
Medical services provided through the Practice are subject to the Health Insurance Portability and Accountability Act (HIPAA) and applicable Maryland privacy laws.
RenewHer at Meadow Hill Wellness
53 Old Solomons Island Rd
Annapolis, Maryalnd 21401
+1 (410)-205-9005